I respect your privacy. I process personal data only to the extent necessary to fulfil orders, communicate with customers and meet legal obligations.

1. Who Processes Your Personal Data

The controller, who determines the purposes and means of processing personal data, is:

Ján Szabó – JankoMade
Place of business: Šamborská 352/25A, 040 01 Košice
Company ID: 57 895 228
Email: jankomade@jankomade.sk
Phone: +421 915 070 238

If you have any questions about the processing of personal data, you can contact me using the email address or phone number above.

2. What Data May I Process?

Depending on how you use this online shop, I may process in particular:

• name and surname,
• billing and delivery address,
• email address and phone number,
• order, payment and delivery details,
• the content of any message you send through the contact form or by email,
• information needed to handle a complaint or other request,
• technical data needed to keep the website secure.

When you order a made-to-measure product, I may also process information you provide to prepare the brief, such as required dimensions, text or a photograph. I use these materials for the agreed purpose and only to the extent necessary to fulfil the order.

3. What Do I Use the Data For?

Order Fulfilment and Performance of Contract

I use contact, billing, delivery and order details to receive and fulfil orders, communicate about their status, dispatch goods and handle any related requests.

Legal basis: performance of a contract or taking steps at your request before entering into a contract.

Accounting and Legal Obligations

I process data on purchase documents and in accounting records to comply with tax, accounting and other legal requirements.

Legal basis: compliance with a legal obligation.

Complaints and Protection of Legal Claims

I may use order and communication data to handle a complaint or to protect and pursue legal claims.

Legal basis: performance of a contract, compliance with a legal obligation or a legitimate interest in protecting legal claims.

Responding to a Message or Question

If you contact me, I will use your contact details and message content to reply and handle your request.

Legal basis: depending on the request, taking steps before entering into a contract, performing a contract or pursuing a legitimate interest in handling communications.

Newsletter and Marketing Messages

If you subscribe to the newsletter, I will use your email address to send you information you have agreed to receive. You can unsubscribe at any time using the link in the email or by contacting me at jankomade@jankomade.sk.

Legal basis: your consent.

Website Security and Operation

Technical data and essential logs may be processed to keep the website operating, secure and diagnosable.

Legal basis: a legitimate interest in operating the website securely and reliably.

4. Who May Have Access to the Data?

I disclose data only to the extent necessary for a specific purpose. The following may have access to it:

• Slovak Post, Packeta or GLSif you choose their delivery service,
• the payment gateway provider, if you pay through a payment gateway,
• the web hosting provider, Websupport
• the email or SMTP service provider
• public authorities, where required by law.

5. How Long Do I Keep the Data?

I keep personal data only for as long as necessary to fulfil the purpose for which it was collected, or for the period required by law.

• I keep order data and accounting or tax documents for the period required by law.
• I keep data needed to handle a complaint while it is being handled and afterwards for as long as necessary to demonstrate and protect legal claims.
• I keep data from a general enquiry for as long as needed to handle it, or longer if the nature of the communication or protection of legal claims requires it.
• I keep an email address used for newsletters until consent is withdrawn or the subscription is cancelled.
• I keep technical logs according to the web host and security systems’ settings [ADD the specific retention period, if known].

6. Transfers of Data Outside the European Economic Area

Service providers whose servers or subcontractors are located outside the European Economic Area may process data. Before publishing this information, the providers of payment gateway, email, analytics, advertising and any other services active on the website should be verified.

7. Your Rights

Depending on the circumstances, you have the following rights in relation to the processing of your personal data:

• request access to your personal data,
• request correction of inaccurate or incomplete data,
• request erasure of your data where the legal conditions are met,
• request restriction of processing,
• object to processing based on a legitimate interest,
• request data portability where the legal conditions are met,
• withdraw consent at any time where data is processed on the basis of consent.

Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal. Data that the seller is required by law to retain, or needs to establish or defend legal claims, may not be erased.

You can exercise your rights by emailing me at jankomade@jankomade.sk. To verify your identity, I may ask you for reasonable additional information.

8. Right to Lodge a Complaint

If you believe that your rights have been infringed in connection with the processing of your personal data, you may lodge a petition to initiate proceedings with:

Office for Personal Data Protection of the Slovak Republic
Námestie 1. mája 18
811 06 Bratislava
Website: https://dataprotection.gov.sk/

Information about data subjects’ rights and how to lodge a petition is available on the authority’s website.

9. Automated Decision-Making

This online shop does not use automated individual decision-making or profiling for order processing that would have legal or similarly significant effects on you.

10. Cookies

Information about the use of cookies and how to manage consent is available on the separate Cookie Policy.

11. Changes to This Information

I may update this information if the way personal data is processed or the services used change. The current version will be published on this page.

Last updated: 19.9.2026